Remote computer access technology has been used in both personal and professional applications for quite some time, but its value became even more apparent during the COVID-19 pandemic. Unfortunately, while widely implemented, this telecommunication technology also carries some risks associated with data leaks. In this blog, we will discuss how remote access technology works, its various applications, and what risks are associated with it.
Remote access technology allows end-users to access physically separated computers and networks on their own devices. Such technology is used at the enterprise and individual level to access files, make system changes, and monitor networks even from hundreds of miles away. When someone refers to a remote access solution, they generally refer to the software, ranging from very basic to professional and comprehensive. However, there are several hardware requirements that must be configured before such a program can work. First, the user must have strong and continuous internet access, preferably in a wired format. Additional hardware considerations include a 3 GHz CPU and a minimum of 500MB RAM for every connected client.
Choosing the right remote access software depends on its compatibility with hardware at hand, the expected price range, and the desired features. Some popular software options are thus listed:
TeamViewer: TeamViewer is a popular remote connectivity software that is free to use at the individual level. The company also offers a more advanced paid version for enterprise applications, allowing companies to monitor and manage a wide variety of IT hardware.
LogMeIn: LogMeIn features a large suite of remote access applications, including desktop control, file sharing, multi-monitor support, and mobile access. The entire program can be accessed from a web browser and doesn't require any download.
Splashtop: Splashtop was one of the first commercially successful remote access applications on the market. It is free only for local connections over the same network, but offers a more advanced solution for a premium.
UltraVNC: This simple screen-sharing application is a popular solution for users with Linux-based programs.
In addition to third-party programs, both Windows and Apple operating systems support native remote access programs. The Windows Remote Desktop Protocol (RDP) is free-to-use software that is compatible with several versions of Windows. Although it comes automatically installed on Windows Professional, lesser versions of Windows require a difficult configuration. Alternatively, Mac OS X offers a free screen sharing service across compatible Apple devices.
When installing and using any remote access software, it is important to be aware of the potential security risks and set up your system in a way to mitigate those risks. The biggest security risk for remote access solutions is malicious third-party gaining access to your computer or network and accessing files or installing damaging malware. The previously mentioned software has multiple safeguards in place to prevent such occurrences while newer software such as the type found on Windows and Mac is more vulnerable to attacks.
The best way users can protect themselves when using remote access software is by adhering to the various web safety rules. First, one should create hard-to-guess passwords that are at least 12 characters in length. These passwords should include a combination of letters, numbers, and special symbols, and they should vary between different accounts. Additionally, users should consider implementing two-factor authentication (2FA) in their login protocols. 2FA requires the user to input an additional unique and time-sensitive code when logging in, thus preventing anyone but the user from gaining access. Finally, users should also consider using a virtual private network (VPN) when using remote access technology. Using a VPN allows users to access the remote desktop server without connecting to the internet.
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